Rules & Regulations

Rules & Regulations

      • Tour cost published may or may not be including railway / air fare.
      • Hakim Tour & Travels here in after referred to as the company, does Railway / Air ticketing at Extra Cost. In case of fluctuations in bus/ train/ air fares, the same shall be borne by the tour participant as an additional cost.
      • In the event of natural calamities or unavoidable circumstances, the Tour Manger has discretionary powers to modify the route or cancel the tour.
      • The company reserves the right to alter, amend, postpone or cancel any of the tours advertised in the brochure, without assigning any reason. In that case, money paid by the tour participant will be refunded after deducting the actual costs. but no compensation claim will be entertained.
      • Baggage and personal belongings of the tour participant is his/ her responsibility. The company shall not be liable for the loss / damage of the same.
      • The company shall not be responsible and/or liable for any damage/ loss caused to the tour participant due to reasons beyond the control of the company.
      • Smoking and drinking alcohol is strictly prohibited during the bus journey/ in the dining halls.
      • If the tour participant misbehaves causing inconvenience or annoyance to any tour participant or causes damage to the property of the company, he/ she will be asked to leave the tour immediately. The Tour Managers have been authorized to do so. There will not be any compensation, whatsoever, in such cases.
      • Food will not be provided by the company during Railway/ Air journey. The expenses towards the same shall be borne by the tour participant.
      • Drinking water will not be provided by the company during the Bus/ Train journey. Tour participants are requested to carry their own Water Bottles.
      • As a Travel House / Tour Operators, the company does not have any control over Airlines, Railways, Coach Companies, Shipping Companies, Hotels, Local Transport or any other facilities, provided by the third parties. The company is not responsible for the delays or deficiencies in the services provided by outside agencies. Also please note that the company does not have any control on schedules of opening and closing timings of the tourist attractions.
      • On receiving request from a tour participant, to travel by higher class of Railway/ Air, the company assures to do it’s best to arrange for the same. But if the company cannot fulfill the request, the tour participant will have to travel, as per the ticket arranged, according to the initial request. Non-availability of higher class cannot be a reason to cancel the tour.
      • In computerized reservation system of Indian Railways, the berths / seats once reserved cannot be changed. Tour participants will have to travel by the same berth/ seat as mentioned in the ticket, issued by Indian Railways.
      • The `Day to Day Programme’ consisting of Names of the hotels, their telephone numbers and the list of necessary things to be carried by the tour participant, can be collected from the office of Hakim Tour & Travels.
      • If the Neither participants nor any event shall be insured by Hakim Tour & Travels, unless mentioned specifically tour participant is travelling by Air/ Rail before the tour schedule of the company, he/she shall bear the expenses towards food and accommodation. If the tour participant is travelling by Air/Rail on tickets/schedule not arranged by the company, it will be sole responsibility of the tour participant to join the group at the right time and place. In any circumstances the company and the Tour Manager shall not be responsible for the tour participant, before joining the group.
      • If there are less than 15 participants in a group, the road travel will be done by Sumo / Qualis / Tempo Traveller. In such a case seat numbers may change. Also the Backside Sea of Sumo / Tevera / Qualis is not Driver facing. Any argument related to that case will not be entertained.
      • There will be separate rules and regulations for different schemes announced by the company from time to time. These will be supplement to the main terms and conditions and will be informed to passengers at the time of booking under those schemes.
      • Domestic Tour prices attract 3.09 % Government Service Tax, except Kashmir, Leh Ladakh, Assam Meghalaya Arunachal Pradesh, Andaman and Nepal tours, which will be charged extra on the tour cost published in the brochure.
      • Any disputes arising in respect of the tour shall be subject to Pune Jurisdiction.
      • The company may arrange shooting during tours (stills / video). The tour participants shall have no objection to the shot material being used as publicity material by the company.
      • Cheques / Demand drafts should be drawn in favour of “Hakim Tour & Travels”, payable at Pune.
      • I have read the rules and regulations and I understand and accept the same and hence I Insurance.
      • Neither participants nor any event shall be insured by Hakim Tour & Travels, unless mentioned specifically.
       
    Brochure
    • Brochure means tariff rates and tours related information published by the Company from time to time for the respective years. After arrival of new brochure all old tariff cards and tours related information stands cancelled unless specified.
    • Company reserves the right to change or modify information related to tour or tariffs; also hotels can be changed even after the tour has been booked by the Guest. The Company shall inform the Guest at the earliest about the changes in their respective programme.
    Liberty of activity
    • Company as an organization is coordinating with various independent service providers for conducting the tour. Company takes utmost precaution to ensure that the tour is comfortable. Also, Guests are updated from time to time through different media of communication in case of changes.
    • Though we take maximum care, neither do we have control on the modes of transport like airlines, railways, cruises, coaches, buses etc nor on hotels, restaurants or any other services.
    • Thus, as a company we shall not be responsible for any kind of damage to the person or to the property because of these independent vendors.

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